Returns & Exchanges
At Rocky Mountain, we stand by our gear; if your equipment doesn't meet your performance needs, you can return or exchange it within 30 days of purchase. All items must be in original condition with tags attached to qualify for a full refund.
Initiate Your Return
Visit our online portal and enter your order number and zip code to select the sports gear you wish to send back.
Pack Your Gear
Securely place the items in their original packaging, ensuring all protective padding is included to prevent damage during transit.
Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
Drop Off and Track
Hand your package to any authorized carrier location and use your tracking number to monitor its journey back to our mountain warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing